ARPHA Proceedings 1: 1433-1441, doi: 10.3897/ap.1.e1361
The Study of Modern Adolescents’ Conflict Resolution Skills
expand article infoGulfiia G. Parfilova, Lilya Sh. Karimova
Open Access
Conflict is the most unpleasant way to resolve disputes which inevitably arise in the process of social interaction. It implies the opposition of those participating in the interaction and is usually accompanied by negative emotions that go beyond the conventional norms and rules. A conflict situation is a component of any conflict. Many scientists believe that conflict situations usually appear as a result of miscommunication. The ability to build constructive relationships with others and effectively mediate contentious issues is an important indicator of personal development. The patterns of behavior in conflict situations, unique to every person, are formed at the earliest stages of personality development. The analysis of literature and the results of our research show that, unfortunately, the development of conflict resolution skills in modern adolescents is not on the list of educational goals at comprehensive schools. Despite the fact that its importance is not denied, teachers do not take active measure to help students develop the ability to resolve conflict situations. The aim of this paper is to study and identify the development of conflict resolution skills in modern adolescents as well as to provide rationale for the organization of purposeful psychological and pedagogical work to improve conflict resolution skill in students. On the basis of the results obtained, recommendations are given for the organization of special psychological and pedagogical work on the development of conflict resolution skills in adolescents. The empirical part of the study took place in a comprehensive school (the city of Kazan, the Republic of Tatarstan) and involved 74 pupils aged 13-15. The preliminary diagnostic assessment was carried out by means of the Thomas-Kilmann Conflict Mode Instrument (TKI), adapted by Grishina; Q Methodology (Q-sort) developed by William Stephenson (adapted by Bekhterev); the methodology "Assessment of Conflict Resistance Level" developed by Raygorodsky.
conflict, conflict situation, interpersonal conflicts, adolescents