The urgency of the problem under study is due to the intensive development of information technologies and their ubiquitous distribution, which had a significant impact on the educational system, the development of new teaching aids and forms of organization of the educational process, such as distance learning. The development of IT encourages educational organizations to use innovative forms of education, for example, the use of robots as teachers or their assistants. In this regard, there is the problem of developing universal criteria for evaluating the effectiveness of the educational process, organized using these tools. The purpose of the article is to develop universal criteria for evaluating the effectiveness of the process of learning a foreign language, which can be used for a comparative analysis of various innovative means and forms of education. The leading approach to the study of this issue is a survey of an expert group and an analysis of existing works on this topic. The article also presents the results of a comparative analysis using these criteria of three forms of education: training with the presence of a teacher, distance learning and training with the help of a robot teacher. As a result of the study, universal criteria were developed for evaluating the effectiveness of the process of learning a foreign language, each of which was provided with a weighting factor, which made it possible to correctly process the results of a comparative analysis of various innovative forms of education. Article materials can be useful for teachers of foreign languages and educational organizations.

teaching English as a foreign language, information technologies in education, distance education, learning a language with the help of a robot, innovative forms of learning